The Optus Customer support is available for the customers 24 by 7. The customers can easily get their doubts and queries solved. Optus support also provides timely assistance to the customers. Optus has a well-connected network in Australia and the Optus Support is provided to all the customers of the Optus irrespective of their location.
Complaints are a major issue for any company. The Optus customer care helpline number for complaining management is This number is available 24 hours and is also toll-free.
The average complains closing time for Optus is within 48 hours, which is quite good. Optus support is very efficiently provided to the customer via telephones and mobile phones. The Optus Support is available also for international customers.
There is a separate Optus Support portal on the official website of Optus. The Optus support portal answers all the frequently asked questions. This portal also features many instructions manuals for availing different functions or availing different services at Optus.
Teletypewriters are the new age typing device that allows you to easily input alphanumeric letters into your computer. Optus is no different than its competitors in launching this service across all its platforms.
Due to the high demand for this service, Optus has come up with a special helpline completely segregated only for teletypewriter users. The helpline consists of three different numbers to cover all its users. The Optus customer care number for mobile users is For all the other customers except mobile, they can call this number instead If you are facing an emergency then it is best for you to use this Emergency TTY number is Optus customer service has provided to the customer with a common Optus contact phone number which can be used by the customer to ask general and specific queries related to Optus mobile network.
The contact number for the Optus Customer Service will be This contact number helps you in solving most of your general queries regarding the mobile network or broadband for that matter.
The other Optus Contact phone numbers are available on the official website of Optus. The timings and availability of each of the Optus Contact Phone Numbers are available on the website so that the customers can easily avail information about various services by calling on the various Optus Helplines which are available on the website. You can follow this link for various Optus contact phone numbers by Optus Support. Other numbers can also be contacted for solving specific queries of the customers.
The customers are guided by the respective counsellors and timely support is provided to the customers when contacting any of the Optus Helpline. It is not always necessary to call up the Optus Helpline or the other Optus contact phone numbers. There is a separate Optus Support which is available on the official website which provides all the information and also caters to the frequently asked questions by the customers.
You can follow this link for getting the answers to all the frequently answered questions on FAQ section.
Optus Support also helps customers through its efficient Live chat options which are prompt and helps you with your queries and doubts. The customers are not required to provide any information or contact details. They can directly shoot their doubts and immediately get answers to their questions about any given problem. The Optus support and customer service can also be availed by the customers by visiting the Optus stores which are widely spread all across Australia.
You can easily find a store near you by just entering your postal code number and you will get the addresses of the stores in your area.
Optus Customer Service offers a discussion platform for the existing customers of Optus. The Optus YesCrowd forum is open for all. Optus is also active on social networks. The customers get all the new updates and offer through the official Facebook and Twitter handles of Optus.
Optus customer service has ensured this revolutionary methods of serving the customers with Live Chat option. This feature had been introduced on but recently it got all the necessary renovations to come out more effective. Whenever you are browsing the Optus site, you will see a live chat option will pop up. All you have to do is click at the Popped up option and continue chatting with our correspondent.
You have to follow these two steps. When you will click the option, you will be asked a question with two options as the image shows below. Pick any of the answers. Then the next step. Again you have to answer a question with two options. Once you give the answer, you are all set to chat. You can share any off your queries or problems regarding anything. Our correspondents are extremely skilled to meet all your demands. You can just post your mail on the stated address or you can post the mail at our head office.
Our head office address:. Well to register an account, go to my account. There you will see a sign up form. It will need some of your personal info. Your password must be of 8 to 15 characters with a number, a lowercase and an uppercase letter. Once you are done with the password, press the option submit. Now, you will receive a code via email. Can't send or receive mms, for two weeks?? Customer Number - by the Numbers Phone number to dial.
Call picked up by a real person. Best time to dial. Navigate phone maze to a human. Rank among phone numbers. Tue Sep 11 This phone number is Optus - Mobile's Best Phone Number because customers like you used this contact information over the last 18 months and gave us feedback.
Rather than trying to call Optus - Mobile we recommend you tell us what issue you are having and then possibly contact them via phone or email. In total, Optus - Mobile has 1 phone number.
It's not always clear what is the best way to talk to Optus - Mobile representatives, so we started compiling this information built from suggestions from the customer community.
Please keep sharing your experiences so we can continue to improve this free resource. Contacting Optus - Mobile - by phone or otherwise While is Optus - Mobile's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optus - Mobile customers, is by telling GetHuman about your issue above and letting us find somebody to help you.
Besides calling, the next favorite option for customers looking for help is via mobile optus. If you think this information is inaccurate or know of other ways to contact Optus - Mobile please let us know so we can share with other customers.
Choose a topic Billing Recharging Pay your bill Report a payment restore your service Your Bill Explained Request more time to pay your bill Set up Available 24/7. Home Phone, Home Internet & Entertainment click to chat Available 24/7 Calls from an Optus Roaming Mobile Phone to this number are free. General & Billing Enquiries Mon - Fri.
This phone number is Optus - Mobile's Best Phone Number because customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues.
Listed phone number of Optus - Mobile for the users who are looking for it. They can also find the call wait time, average wait time, hours of operation for their queries about Optus - Mobile on this website. Contacting Optus Customer Service The mobile customers who are looking to contact Optus customer service could call and all other customers could call The number for emergency TTY is
The contact number for the Optus Customer Service will be This contact number helps you in solving most of your general queries regarding the mobile network or broadband for that matter. For international customers, the number will be +61 To get information about Optus Mobile and to be able to contact Optus Mobile Customer Service, you can contact Optus Mobile Australia at the following Optus Mobile Customer Service Phone Number. Optus Mobile Australia. Now they DON'T answer the 24 hours customer service. Very poor standards from optus.